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Reasons and countermeasures for sales representatives not entering information | Too busy with work to find time

We will introduce measures to ensure that time can be secured for information input and to simplify the input process itself!

We will introduce the "true feelings of sales" regarding information input and the measures to address it. While there is an awareness that information input is necessary, those in charge who feel they "cannot do it" are likely to engage actively if they receive proper follow-up. If sales feel that they are "too busy with tasks and numbers to find time for inputting information," it is essential to ensure that time is allocated for this purpose and to simplify the input process itself. As measures, it is possible to secure time for input and its verification separately from core tasks, eliminate excessive performance-based evaluations, and provide both time and psychological leeway. [Measures] - Start by listening to the workload, working hours, and daily actions, and distribute the burden to other personnel as needed. - A system that allows for easy input even while out and during spare moments is effective, and having input support features in place is even more beneficial. - Secure time for input and its verification separately from core tasks. - Eliminate excessive performance-based evaluations and provide time and psychological leeway. *For more details, please download the PDF or feel free to contact us.

  • SFA/Sales Support System

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Reasons and countermeasures for sales representatives not entering information | Input is cumbersome and postponed.

Introducing a method to create an environment where "inputting is necessary" while reducing the effort required for inputting into CRM/SFA!

We will introduce the "real intentions of sales" regarding information input and the countermeasures. In reality, there are many cases where "sales representatives do not input information." Let's look at the reasons behind this and the countermeasures. In cases where "inputting is a hassle and I can't keep up with it. If I put it off, I end up forgetting," it is necessary to reduce the burden of input while creating an environment where "inputting is a must." Countermeasures include simplifying the input screen to eliminate the perception of it being a hassle, and implementing top-down awareness reform to thoroughly enforce information input. 【Countermeasures】 ■ People: Regularly check the input content and point out any omissions without leaving them unaddressed. ■ System: Simplify the input screen to eliminate the perception of it being a hassle. ■ Rules: Reflect whether the input is done correctly in evaluations. ■ Organization: Implement top-down awareness reform to thoroughly enforce information input. *For more details, please download the PDF or feel free to contact us.

  • SFA/Sales Support System

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Reasons and countermeasures for sales representatives not entering information | Lack of understanding of methods and systems

We will introduce measures to implement an easy-to-use system and standardize input items and formats!

We will introduce the "true feelings of sales" regarding information input and the corresponding measures. While there is an awareness that information input is necessary, those in charge who feel "unable to do it" are likely to engage actively if they receive proper follow-up. If sales personnel feel that "they do not understand how to input data or use the system, and are unsure about what and how much to record," it is essential to implement a user-friendly system and standardize the input items and formats. Possible measures include clarifying the format for information input, organizing a user manual for the system, and ensuring it is always accessible for reference. **Measures:** - Organize the system user manual and ensure it is always accessible for reference. - Implement a system with clear input items that can be used intuitively. Utilizing AI that "searches for and registers information" can be even more effective. - Clarify the format for information input. - Conduct company-wide training on information input and system usage at the time of hiring or system implementation. *For more details, please download the PDF or feel free to contact us.*

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